WHAT IS YOUR RETURN POLICY?
At this time all sales are final, we don't accept returns due to hygienic purposes.
WHAT IF I HAVE ALLERGIES?
We use a number of different oils in our products that include (rose seed oil, tea tree oil, castor oil,vitamin e oil, coconut oil,sweet almond oil and sea buckthorn oil.) If you have an allergy to one of these oils we do suggest you to NOT purchase any products that contain any of the oils above.
RETURN/ EXCHANGE:
We do NOT accept returns or exchanges at this time.
SHIPPING POLICY:
Processing time: 1-2 days + 1 day for USPS to start tracking your purchase.
Once your package is scanned by USPS WE ARE NOT RESPONSIBLE for your package once in a USPS facility
WRONG ADDRESS:
Wrong address orders can be discussed through our email address or our instagram which either way you prefer. WE WILL CONTACT YOU IN A TIMELY MANNER.
MISSING PACKAGES:
Each order will come with tracking, for some reason your order doesn't come with one, PLEASE contact us as soon as possible so we can resolve the issue!
If you have any other questions on orders, packaging, shipment please don't hesitate to contact us with any problem you may have.
Shipping fees and taxes will be added at the end of each checkout. Tracking numbers will be sent via email address provided at checkout.
-xoxo
JaiEnise SkinCare